OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Our products are consistent with the images shown.

We ensure that what you see in the picture is what you receive.
The displayed photos represent the actual products unless otherwise stated (for example, if packaging or model versions differ slightly).

Where can I view my sales receipt?

You can view or download your sales receipt from your account dashboard after purchase.

Alternatively, we also send a copy of your receipt to your registered email once your order is confirmed.

How can I return an item?

You may return an item by contacting our customer service within the return period specified in our return policy.

Ensure the product is unused, in its original packaging, and accompanied by proof of purchase.

We’ll provide you with return instructions and a return address once your request is approved.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock our best-selling and essential products.

If an item is marked “Out of Stock,” you can contact us or subscribe to notifications to be informed when it becomes available again.

Where can I ship my order?

We currently ship to all regions within Australia.

International shipping may be available upon request — please contact our support team for details.

Shipping times and costs vary depending on your location and order size.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    We are committed to reliable

     

    service, competitive pricing, and consistent product availability to support our clients needs

    Get in touch with Zikgold Supplies for your products quotes, orders, or technical support. We’re ready to assist you with your general supply needs. Our team will respond as soon as possible.